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REFUND POLICY

All GreenCandles Signals subscriptions operate on a recurring billing cycle as explicitly stated during the checkout process.

By completing your purchase, you authorize us to charge the subscription fee automatically at each renewal period using the payment method provided.

You may cancel your subscription at any time by accessing your account dashboard on our website or by contacting us at supportGreenCandles@gmail.com at least seven (7) calendar days before your next billing date.

Cancellations received less than seven (7) calendar days before renewal will not prevent the upcoming charge, and no refunds or credits will be issued.

By purchasing a subscription, you acknowledge and agree that:

– All sales are final once access to the service has been granted.

– No refunds, credits, or prorated billing periods will be provided for partial use, non-use, dissatisfaction with the service, or failure to cancel on time.

– The delivery of digital content and services is considered completed upon granting access, under the Electronic Signatures in Global and National Commerce Act (ESIGN Act)

  • and, where applicable, Directive 2011/83/EU on Consumer Rights (EU), which exempts digital content from refund once access has begun with your prior consent.

 

In the rare event of a technical failure caused solely by GreenCandles Signals resulting in an inability to access the services for a period exceeding five (5) consecutive business days, we may, at our sole discretion, offer an extension of the subscription term.

No automatic right to a refund or financial compensation is granted.

By purchasing, you acknowledge and agree to GreenCandles Signals’ Terms and Conditions, Subscription Policy, and that no investment advice is provided.

All sales are final once access to the service is granted.